RadiusPoint
has drafted this document, which details how we gather
and disseminate information, in an effort to demonstrate
our strong commitment to online privacy. Please contact
us if you have any questions about our privacy policy.
Use of Internet Protocol Address
We use your Internet protocol (IP) address for several
purposes: to help diagnose problems with our server, to
administer our Web site, to help identify you and your
shopping cart, and to gather broad demographic
information.
Use of Registration Information
Our site's registration area requires customers to
supply contact information, such as name and e-mail
address, and demographic information and company
information. We use this information to send you
promotional materials from our company and from some of
our partners. However, users may opt out of
or opt in to these promotional e-mail messages at any
time. (See Opt Out/Opt In, below.)
Use of Demographic Information
We also collect demographic and profile data that we use
to tailor our marketing material based on your needs.
Security
RadiusPoint
features security measures to protect the loss, misuse
or alteration of information placed under our control.
The information collected is written to an Access
database and is stored in a secure environment within
the RadiusPoint firewall.
Opt Out/Opt In
RadiusPoint
allows users to opt out of receiving e-mail from us or
our partners. To opt out of our mailing list you can
send e-mail to a remove mailing list.
Disclaimer
This site contains links to other sites. RadiusPoint
is not responsible for the content or privacy practices
of these sites.
RadiusPoint does not disclose or provide
any information gathered to third party organizations
concerning users or user’s organizations that access
www.radiuspoint.com.
Data Privacy Statement
RadiusPoint has drafted
this document, which details how we gather and
disseminate information, in an effort to demonstrate our
strong commitment to data privacy. Please contact us if
you have any questions about our privacy policy.
For personal information of our clients
and the employees of our clients, which RadiusPoint
receives from the European Economic Area, RadiusPoint
has committed to handling such personal information in
accordance with the Safe Harbor Principles. RadiusPoint
Safe Harbor certification can be found at
http://web.ita.doc.gov/safeharbor/shlist.nsf/webPages/safe+harbor+list.
For more information about the Safe Harbor Principles,
please visit the U.S. Department of Commerce's Website
at
http://www.export.gov/safeharbor/sh_overview.html.
RadiusPoint
collects information from the employee’s
employer to set up access for the employee to view their
monthly invoices from the various vendors that RadiusPoint
is managing for the employer. RadiusPoint
provides the employee a user name and password
to access their data on a monthly basis. The data
collected from the employer includes the employee name
and cost center number that the employer uses to
identify the employee for cost allocation. This
information is used only to match the employee with
their monthly vendor invoices.
Information collected from the vendor may
include the employee’s call details from their long
distance or mobile phone use.
If an employee does not wish to view
their data collected from the various vendors managed by
RadiusPoint the employee can opt out of
viewing this data by notifying Customer Service at
RadiusPoint.
Customer Service number 1-800-294-8067 or
customerservice@radiuspoint.com
As long as the data is on the invoice
provided by the vendor and the employer requests the
management service from RadiusPoint the
data will be collected and maintained by
RadiusPoint.
RadiusPoint
does not forward any information gathered
to a third party.
Security
Information collected is stored in the RadiusPoint
server with secured access by user name and
password. Information is obtained from the vendor by
either electronic or paper means. This information is
downloaded directly from the vendor in a secure
environment. Paper invoices are scanned onto the
RadiusPoint server and paper invoices are
then shredded on site. Information is maintained on the
RadiusPoint server for a period of six
months and then transferred to a CD that is provided to
the Employer/Client. Daily backups are performed to
maintain the integrity of the data. Data is accessed
by RadiusPoint employees for the purpose
of audit and to answer questions that they employee may
have about their data. All employees of RadiusPoint
sign a Non-Disclosure to further protect
information.
Access
Access to personal information is provided by RadiusPoint
to the employee 24x7 unless system maintenance
is being performed, which may occur once per month for
no more than 6 hours. Employer will determine the
employees that will have access and will provide those
names and cost center numbers to RadiusPoint.
RadiusPoint will then provide the
employee with a user name and password to gain access to
the data collected from the vendor.
Enforcement
If anyone feels that their information has been used in
an inappropriate manner, that person should contact
RadiusPoint’s Customer Service department at
customerservice@radiuspoint.com
or 1-800-294-8067. The following steps will begin at
the point of notification by the person.
1. RadiusPoint‘s
Vice President of Operations will be
notified of the potential breach to begin the
investigation.
2. RadiusPoint
will first investigate to determine how the
information was used inappropriately and will report
back the findings to the individual within 24 business
hours.
3. If
it is determined a breach has occurred, RadiusPoint
will remedy the breach within 8 business hours
of determining the cause of the breach.
4. Any
employee of RadiusPoint that is involved
or has been the direct result of the breach will be
subject to immediate termination.
5. RadiusPoint
will put into place a mechanism to
eliminate the breach for future users.
Should any person’s filing a dispute with
RadiusPoint feel that all internal
measures to resolve the compliant has failed the
American Arbitration Association should be contacted for
dispute resolution at
www.adr.org/
Verification
Compliance to these guidelines will be monitored and
audited every six months by internal audit groups and
yearly by Perrye Johnson Registrars. Compliance to
these guidelines is incorporated into RadiusPoint’s
ISO guidelines and non-compliance can result in
the loss of ISO certification by RadiusPoint.
Any non-compliance will be reported in the Perrye
Johnson Registrar audit report which is posted on the
RadiusPoint website.
Contact Us
If you have any additional questions or concerns about
our privacy policy, please contact us:
RadiusPoint
1-800-294-8067
Fax: 901-373-5342
customerservice@radiuspoint.com
3121 Bartlett Corporate Drive, Suite 104
Memphis, TN 38133
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